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Need to start a return?
Fill Out Returns FormOrdered the wrong thing or changed your mind, we're here to help.
Shipping & Delivery Information
How much does shipping cost?
Root Industries UK offers free standard shipping on all orders over £50.00.
For orders under £50.00 we have a flat rate fee of £5.99 on standard delivery.
We also offer an express option with a flat rate fee of £9.99 on all orders.
How long does delivery take?
We aim to dispatch all orders the next business day after you place your order.
All orders are dispatched directly from Newcastle upon Tyne in the UK.
Standard delivery takes approximately 2 to 4 business days across most of the UK.
Express delivery takes approximately 1 to 3 business days across most of the UK.
How do I track my order?
Can you ship outside of the UK?
This website is only able to ship to customers in the UK.
i-Glide is currently available through retail stockists across the UK and Europe, as well as Australia and North America.
What if there is an issue with my delivery?
Please contact our customer support team directly so that we can resolve your issue.
What if I need to return something?
Need to arrange a product return due to change of mind? Don't worry our customer support is here to help. Simply fill out the returns form and we'll be in contact with you shortly.